FAQ's
EVENT FACILITIES
Is there a lost and found at the market?
Please inquire at the bar, if you believe that you have lost/forgotten something at the Market.
Rules of thumb:
Please be respectful of the time and effort required to make this event possible, and clean up after yourself and your party, especially in the pop-up café spaces throughout the Market. Dogs must always be on a leash and under supervision at all times. Use and display of illegal drugs and marijuana is prohibited. Glass bottles are also not allowed in the park! Help us keep the Christkindlmarket (CKM) clean!
Where can I find restroom facilities?
The nearest restroom facilities are the portable toilets located in both zones of the park. They will be located near the entrance on Broadway above the Kinder Wunderland pavilion. We recommend that guests use these facilities as they are cleaned daily and have ADA accessibility.
Is there reserved parking for guests attending the Christkindlmarket?
There are no designated parking lots specifically for the Christkindlmarket. There are several options for parking near the Market, including metered street parking, parking lots, and parking garages.
We are partnering with LAZ parking
to help provide parking solutions. Here
you can reserve a parking spot before
your trip to the market.
OPEN HOURS & LOCATION
Opening/closing hours for the market:
The Christkindlmarket will be open from November 17 – December 23, 2023. Located at Denver Civic Center Park - 101 W. 14th Ave. Denver, CO 80202
Opening hours throughout the week are:
Sunday - Wednesday: 11am - 7pm
Thursday - Saturday: 11am - 9pm (The gates will be closed at 9pm)
Festival Hall Hours:
Thursday - Saturday: open until 10pm
Exceptions:
Thanksgiving Day: 11am - 4pm
Last week (Dec 17-23): 11am - 9pm
GENERAL
Where can I stay near the market?
We have partnership with Hilton hotels and we are providing special rate for CKM visitors.
Home2 Suites: https://www.hilton.com/en/book/reservation/deeplink/?ctyhocn=DENTIHT&corporateCode=0002633639&flexibleDates=true
Tru by Hilton: https://www.hilton.com/en/book/reservation/deeplink/?ctyhocn=DENCSRU&corporateCode=2637317&flexibleDates=true
Is this a family friendly event?
Families with children of all ages are welcome at the Market! There will be plenty of entertainment for children, as well as sweets and pastry vendors and an opportunity to meet the Christkind (the market’s namesake!) and Saint Nikolaus on specific dates. Hot chocolate will also be served at the market. Children may enjoy the dance floor in front of the stage - an opportunity to dance to the live music in the Festival Hall. However, children and guests are kindly asked to stay off of the stage itself and away from audio equipment. We ask that young children be supervised by parents at all times.
This year we are also featuring a Kinder Wunderland. This will be an interactive kids play area with yard games and other activities. Please check our entertainment calendar for book readings, photos ops, and more family friendly activities.
Firearms, weapons and fireworks are prohibited on park grounds.
Is this event accessible for wheelchairs?
Yes, the Market is wheelchair accessible, with ramps, as well as ADA-accessible toilets.
Is this a dog friendly event?
Our furry friends are always welcome at the Market. Please take care to keep your pets on a leash at all times and clean up after them. Keep the park clean! In the event that your pet is unfriendly towards other customers, our security personnel will have to ask you to escort the pet to another location. We will be hosting our annual Canine Christmas day on November 29th.
Does the Market ever close due to weather conditions?
In the unlikely event of severe weather conditions causing a delay or cancellation of the markets’ opening hours, updates will be posted on our website and social media. Subscribers of the Denver Christkindlmarket newsletter will also receive an email notifying of any closures due to weather or other extreme conditions.
EVENTS & ENTERTAINMENT
Where can I find the Entertainment Schedule?
Please find the Entertainment schedule here.
Can I watch the Parade of Lights from the Christkindlmarket?
Traditionally the Parade of Lights is staged at Civic Center Park before the floats parade through the streets of Denver. The 2023 Parade of Lights will be on December 2nd this year.
Parade of Lights Tips:
For safety reasons, it is prohibited to climb onto any structure, including fences, restroom facilities, office buildings, huts, and tents. Additionally, park entrances must remain clear to avoid creating a fire hazard. Guests that attempt to climb or move any market structures from their original position will be asked to leave. Finally, please remember to be respectful of those around you so that everyone can fully enjoy the parade.
FEEDBACK & CONTACT
I would like to make a suggestion for the Market, how can I do that?
Please contact us with any feedback or suggestions for the Market at info@gacc-co.org.
SECURITY
How should I proceed in the case of an emergency?
In case of an emergency, please proceed as you would at any other location. Please review the emergency exits detailed on our Market map.
Denver Police Department Contact Information:
Dial 911 for emergencies ONLY
Non-Emergency Help: 720-913-2000
Sex Offender Hotline: 720-913-6511
Hate Crimes Hotline: 720-913-6458
Saint Joseph Hospital
303-812-2000
1375E 19th Ave
Pediatric Emergency Department and Urgent Care at Denver Health
303-602-3300
777 Bannock St. #1
Does the Market have extra security?
We are doing everything we can to keep the market safe and enjoyable for everyone. The parameters of the Market are fenced in, with security on each entrance and inside the Market 24/7 for the entire duration of the Market.
RULES OF THUMB
Please treat all vendors, patrons, and staff members kindly and with respect. All our staff members work hard to make this event possible and keep guests happy!
PARK RULES
1. No glass bottles or containers in the park.
2. No display or use of drugs including marijuana.
3. Pets must be on a leash and lead.
4. Pet waste must be immediately picked up and disposed of.
5. No littering, trash and recycling; bins are located in the park for your use.
6. No weapons, fireworks, or firearms are permitted on park grounds.
7. Removal or damage to plants or structures is prohibited.
8. No large objects allowed, such as signs on poles, etc.
9. No amplified sound allowed, incl. megaphones, speakers, etc.
10. Damage of property and structures prohibited, incl. posting of posters, stickers, etc.
Does the market have open wi-fi?
The Christkindlmarket does not provide wi-fi for its guests, however guests are welcome to use hot spots on the premises.
Will the Broncos/Avalanche games be shown at the market?
We will not be showing any sports games as to preserve the traditional Christkindlmarket.
BARS & VENDORS
Can I use cash?
The majority of vendors at the Christkindlmarket accept both cash and card payments. Bars encourage credit cards, but cash payment is accepted in the Festival Hall.
What is the drinking policy?
Alcoholic beverages are available for the enjoyment of all guests at least 21 years of age who bring valid identification with proof of their age. Outside alcohol is strictly prohibited. The Bar Staff has the authority to refuse to serve any guest at any time for any reason.
How can I contact the vendors featured at the market?
To contact our vendors please either visit our Maps & Info page on our website. This page provides descriptions of each vendor and links to their online shops.
We value your Feedback!
The Denver Christkindlmarket always strives to give you the best holiday market experience. Please tell us what you like this year and what we can improve to make the Denver Christkindlmarket better than ever!
