Frequently Asked Questions
TABLE RESERVATION POLICIES:
How can I reserve a table?
Please visit our Reservations Policies page to get the full details on how to reserve a table at the market. Important restrictions include: Bookings must be made at least 48 hours in advance. Cancellations must be made at least 24 hours in advance to receive a refund. If you do not show up for any reason, or arrive over 15 minutes late, table fee is no longer refundable. Once you have been seated, we can only hold your table for 2 hours – please feel free to stay for as long as you like, but if you and your party leave your table after having been at it for over 2 hours, we will not be able to hold it longer.
What are the opening/closing hours for the market?
The Christkindl Market will be open from November 22 – December 23, 2019.
Opening hours throughout the week will be as listed:
Sunday - Tuesday: 11am - 7pm
Wednesday - Saturday: 11am - 9pm
Thanksgiving Day: 11am - 4pm
December 9: 11am - 5pm
December 17 - 23: 11am - 9pm
What forms of payment are accepted at the market?
Most vendors at the Christkindl market accept both cash and card payments. Our bar, however, is CASH ONLY. There are three ATMs within the perimeter of the market where market-goers can take out cash.
Is there a lost and found at the market?
Please inquire at the bar, if you believe that you have lost/forgotten something at the market.
Is this a family friendly event?
Families with children of all ages are welcome at the market! There will be plenty of entertainment for children, as well as sweets and pastry vendors and an opportunity to meet the Christkind (the market’s namesake!) and Saint Nikolaus on specific dates. Hot chocolate will also be served at the market. Children may enjoy the dance floor in front of the stage - an opportunity to dance to the live music in the Festival Hall. However, children and guests are kindly asked to stay off of the stage itself and away from audio equipment. We ask that young children be supervised by parents at all times.
Is this event accessible for wheelchairs?
Yes, the Market is wheelchair accessible, with ramps, as well as ADA-accessible toilets.
Is this a pet friendly event?
Pets are welcome at the market. Please take care to keep your pets on a leash at all times and clean up after them. In the event that your pet is unfriendly towards other customers, our security personnel will have to ask you to escort the pet to another location.
Does the market ever close due to weather conditions?
In the unlikely event of severe weather conditions causing a delay or cancellation of the markets’ opening hours, updates will be posted on our website, social media, and will be added to the voicemails of all staff members.
Where can I find the Entertainment Schedule?
Please find the Entertainment schedule here.
Does the market have open wi-fi?
The Christkindl Market does not provide wi-fi for its guests, however guests are welcome to use hot spots on the premises.
Will the Broncos/Avalanche games be shown at the market?
We will not be showing any sports games as to preserve the traditional Christkindl market atmosphere.
How should I proceed in the case of an emergency?
In case of an emergency, please proceed as you would at any other location.
Denver Police Department Contact Information:
Dial 911 for emergencies ONLY
Non-Emergency Help: 720-913-2000
Sex Offender Hotline: 720-913-6511
Hate Crimes Hotline: 720-913-6458
Saint Joseph Hospital
1375E 19th Ave
Pediatric Emergency Department and Urgent Care at Denver Health
777 Bannock St. #1
Rules of thumb:
Please be respectful of the time and effort required to make this event possible, and clean up after yourself and your party, especially in the Festival Hall or any of the pop-up café spaces throughout the market. Help us keep the Christkindl Market clean!
What is the drinking policy?
Alcoholic beverages are available for the enjoyment of all guests at least 21 years of age who bring valid identification with proof of their age. Outside alcohol is strictly prohibited. The Bar Staff has the authority to refuse to serve any guest at any time for any reason.
Where can I enjoy my drink?
Alcoholic beverages can be enjoyed throughout the entire market, but must stay within the Christkindl Market’s fence perimeter, which is clearly marked at each entrance. Alcohol cannot be taken out to the sidewalk, the 16th St. Mall, or the ice skating rink. There is seating inside of the heated Festival Hall, as well as highboy tables in tents at various locations throughout the market.
How many drinks can one person purchase at a time?
We ask that individuals only purchase two drinks at a time and that they bring the valid identification of those for whom they are buying the drinks.
Can I purchase alcohol to take home?
Our delicious German Glühwein is available to purchase and take home. Bottles will be available for purchase at the Glühwein Hut located in the center of the park; these bottles are not for on-site consumption. Feel free to check out the Glühwein Hut and Bier Hut hours.
Where can I find restroom facilities?
The nearest restroom facilities are the portable toilets located at the South-West corner of the park. We recommend that guests use these facilities as they are cleaned daily and have ADA accessibility. However, there is also a public restroom located in the center of the park that is not maintained by the event.
PARADE OF LIGHTS:
Can I watch the Parade of Lights from the Christkindl Market?
We are very fortunate to be able to provide an excellent view of the parade which passes right by our event! The Parade begins at 8:00pm on November 30th and 6:00pm on December 1st . We recommend arriving a couple of hours early, if you want a street view location.
Parade of Lights Tips:
For safety reasons, it is prohibited to climb onto any structure, including fences, restroom facilities, office buildings, huts, and tents. Additionally, park entrances must remain clear to avoid creating a fire hazard. Guests that attempt to climb or move any market structures from their original position will be asked to leave. Finally, please remember to be respectful of those around you so that everyone can fully enjoy the parade.
Is there reserved parking for guests attending the Christkindl Market?
Unfortunately, we are not able to secure specific parking for Christkindl Market guests. However, we can recommend these Parking Lots for easy access to the Market:
Independence Plaza Garage – 1050 17th St.
Larimer Square Garage – 1422 Market St.
Denver Performing Arts Garage Complex – 1055 13th St.
1301 Larimer St.
1600 Market St.
1001 17th St.
1125 17th St.
For more information, please click here.
VENDORS AND STAFF:
How can I contact the vendors featured at the market?
To contact our vendors please either visit our Crafts Vendors or Food Vendors pages on our website where you can find the descriptions of each vendor which are linked to the vendor’s website, or come and visit them at their booths at the market.
Rules of thumb
Please treat all vendors and staff members kindly and with respect. All our staff members work hard to make this event possible and keep guests happy - we invite you to help keep our staff happy as well!
I would like to make a suggestion for the market, how can I do that?